Front End staff were friendly, accommodating, pleasant. Scrambled Eggs were hot. Coffee was excellent. Coffee syrup flavors were nice. Room location was quiet. Room was clean and comfortable. Excellent shower. Towels were super soft. Loved the area with bar like effect. Location is perfect to downtown.
Judith
May 2025
The breakfast was fine. The location was good from my perspective, close to the interchange of major roadways. The facility is new and clean. The purpose for my stay was a stop in transit and the hotel was fully satisfactory.
Elizabeth
July 2024
Breakfast should have option for people who are vegetarian or vegan. Good to have a hot drink station all the time; and also a water station ... well done
Johnny
October 2024
We stayed as a family of 3 with my son an husband both very picky eaters. Let me just say breakfast was phenomenal from the flavor to the options my aon and husband loved it. Plus the 2 workers we met 1 day was a man 1 day was a lady both super friendly and helpful. Also the coffee, tea, hit chocolate station is amazing and at your service all day and night.
Sara
September 2023
Got there, and the staff upgraded us to suite for more room. They had hot coffee and tea on standby. We had trouble figuring out the TV, but they came right up and showed us how it worked. So nice and helpful. Breakfast was great, and the pool and hot tub were working. Would definitely recommend this hotel again, and we will be back!
Elizabeth
November 2024
Breakfast was delicious, the girl who attended it - very nice and friendly. The room was clean and comfortable. The front desk young woman told us about the amenities, everything was beyond our expectations! When we will travel to Concord we will surely stay at the Best Western!
Ninette
December 2024
The King room i purchased was clean and very well appointed. Having a separate seating area with desk and kitchenette with refrigerator, microwave, coffee maker and sink was awesome. Staff were extremely nice and respectful.
Camwyatt
May 2024
We love that it is close to everything. It has friendly staff and clean environment. Our kids enjoyed the hot tub many times and there were many delicious breakfast choices. Overall, we had a lovely stay at BW!
Yetty
September 2024
Professional staff, breakfast and people who prepared it, pool availability, and cleanliness even though a bit old :), room set up, and location.
Chalker
June 2025
The personell was friendly and when needed, very helpful with information!
Bernardine
October 2022
Reservations:
+1 (888) 385-8465